Ashy Ego Candle Co | Brand & Shopify Website Design


Ashy Ego Candle Co. is a Calgary-based candle and wellness brand born from founder Jennifer’s healing journey. Rooted in themes of transformation, femininity, and ancestral connection, the brand offers clean-burning soy candles that hold space for reflection, reconnection, and well-being. Jennifer wanted a brand and online experience that felt grounded, luxurious, and a little dark — with just the right balance of soul and sophistication.

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The Deliverables:

  • Brand Identity Development

  • Brand Messaging & Positioning

  • Tagline Development

  • Brand Guidelines

  • Content Doc Guide

  • Website Copy Editing

  • Branded Shopify Website Design

  • Backend Setup (Shipping, Reviews, Forms, Email Auto-Responses)


 
 

Objective:
Create a cohesive brand identity and Shopify website that visually and emotionally reflects the story behind Ashy Ego, communicates the brand’s purpose and value, and sets the foundation for a premium customer experience — from first click to post-purchase.

Challenges:

  • The brand needed to stand out in a sea of neutral-toned competitors, while still feeling grounded and earthy

  • We wanted to embrace the “ashy” concept — but in a way that felt rich, dark, and luxurious rather than cold or muted

  • Jennifer’s story was emotional and layered, and needed to be distilled into messaging that felt authentic and not overwhelming

  • Shopify’s backend setup needed to be optimized for both ease of use and functionality before launch

Our Solution:

  • Brand Identity: We created a visual identity rooted in transformation, healing, and connection — blending rich, smouldering tones with a soft serif logo and minimal linework. The palette, typography, and textures were chosen to reflect the brand’s emotional depth while maintaining an elevated, cohesive look across every touchpoint.

  • Key Messaging: We crafted a brand statement and tagline that reflect the soul of Ashy Ego. The tagline — Where the ego burns, the soul ignites — captures the heart of the brand in a single line. The messaging was carried throughout the website and content to establish a consistent and compelling voice.

  • Shopify Website Design: We designed a branded Shopify storefront that feels warm, luxurious, and intentional. The product pages were structured to include collapsible candle care details, ingredient info, and brand values without overwhelming the layout.

  • Website Copy Editing: We refined Jennifer’s existing copy to reinforce brand voice and guide the customer journey.

  • Backend Setup: Behind the scenes, we set up the shipping, installed and styled a review app with email follow-ups to collect post-purchase feedback, and set up a Shopify-integrated email auto-response flows — creating a foundation for future email marketing and customer engagement.

    Results Achieved
    Ashy Ego Candle Co. now has a brand and website that fully embody its origin and intention. With a cohesive aesthetic, grounded messaging, and a user-friendly e-commerce experience, the brand is set up to connect with its audience on a deeper level and build a loyal community. Jennifer now has the confidence to launch and grow her business knowing the foundation is aligned with her vision.

 

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